The role of communications teams in local authorities has always been far reaching, challenging and packed with opportunities for new ways of thinking and working. Every time we think the political and social landscape can’t get any more challenging, new issues arise.

by Victoria Ford

‘With every challenge there is an opportunity.’ I remember that being one of the key messages from a Corporate Management Team risk workshop I was at a few years ago.

by Andreas Christophorou

If you’re anything like me a good TV or film recommendation is a handy thing to have. Here are my watches in February….

by Darren Caveney

Service level agreements (SLAs). They’re not a new idea by any means but might it be a good time to debate whether you should introduce them right now to help manage demand and expectations? Would they give you a better chance to deliver your best and most important work?

A crowd-sourced blog post

Social listening - not a new concept but something that’s definitely beginning to come to the frontline of social media and comms strategies of those working in the public sector. In case you haven’t used social listening before, it allows you to gain insights into conversations that you’re not directly part of (as in, when you haven’t been tagged) and discover your unknown unknowns… Pretty cool, right?

by Hardeep Johal

Four and a half years ago, I wrote a blog post. And amazingly, I still get people asking me about it to this day.

by Ben Capper

The UnAward-winning team at Companies House share this new case study and their lessons on evaluation.

by Anna Ellis and Jocelyn Keedwell

If you’re anything like me a good TV or film recommendation is a handy thing to have. Here are my watches in January….

by Darren Caveney

It’s back - the best free learning event in the comms calendar - the UnAwards Winners Masterclass.

by Darren Caveney

The prevailing mood in public sector communications might be a bit grey but a day of collaboration with your local public sector peers can add much-needed colour.

by John-Paul Danon

In 2023 we saw data have a significant and ever-present impact on communications. It was used on a massive scale to power the launch of ChatGPT, which took AI into the mainstream, presenting opportunities and headaches (reputational risk, bias issues, and ability to produce authentic-sounding misinformation on an industrial scale) for pressed communications pros.

by Alex Waddington

Blimey. 2024 marks my 28th year working in comms. What an old fart, I hear you cry. There are a tonne of blog posts I could write from my experiences in those 28 years. But here’s one I thought might be useful to some of you.

by Darren Caveney

Should this all-new training workshop be on your 2024 wish list?

by Georgia Turner

If you’re anything like me a good TV or film recommendation is a handy thing to have. Here are my watches in December….

by Darren Caveney