10 cool tools

59 free twitter tools

The internet in real time

Social media policy - A big list

61 best social media tools for small business

Digital engagement cookbook

Why presentations suck

How a comms team could look in 2014

CIPR guide to social media monitoring

10 reasons why councils should embrace Facebook

7 creative Twitter campaigns

Google analytics quick guide

11 tips for more effective online surveys

10 skills the PR pro of 2022 must have

What does it mean to be human in social media?

Digital content standards guide

how to do twitter

twitter sizes and dimensions cheat sheet

50 top tools for social media monitoring

Introducing Yammer to your org

10 reasons to quit your job in 2013

105 Twitter apps for comms people

18 free tools for pr and comms people

the public leader's dilemma: how to become a social organisation

the 3 w's of twitter

social media infographic flowchart

creating digital content for comms

social media integration survey results

28 brilliant social media resources from the University of Warwick

the public are much more reasonable than the media

glasto for geeks

the next web of open, linked data (youtube)

what's an unconference?

top twitter analytics tools

taking your slide deck to the next level

u.s. army social media handbook is here

cipr supports prsa 'pr defined' initiative

how to improve local government communications

econsultancy state of social media report 2011

research: twitter drives more traffic to press releases than facebook

how to respond to criticism online

using digital channels effectively

12 Commandments for Local Government News


search for good stuff ...

want to be a more effective communicator? come along to our forthcoming event with PSCSF #commsforchange14 in Birmingham on September 24 >>


beware of comms zombies 

We all have them. The scars from projects that don't quite go to plan... the zombies you need to avoid.

by Jon Mattias

The life-cycle of a comms project is fairly routine.

It either stems from a good idea to try out, or a problem that needs solving.

Ideas fly around.

Click to read more ...


vote for your champion comms facepalm moment (and win a fab prize)

So, all those daft comments that people have posted about the moments of daftness.. can you help us pick a winner?

by Dan Slee

Truly there has been an avalanche of comments to the original comms facepalm post that set out some of the stupid things comms people get asked.

The daft requests, the clip art and the breathtaking stupidity of some senior managers. They're all there.

But is this outpouring of the arrrrrgh in pr a good thing?

For me, this is what eminent Irvin D. Yalom would say that this is an example of group therapy at work. By sharing, Yalom says, people can realise they are not alone, that there are people on the same journey and they can share knowledge and coping strategies.

But we got to thinking. It's not enough just to share. Doesn't this need some crowning recognition too?

So, we've chosen six of our particular favourites to choose the Champion Facepalm Moment for Comms in 2014.

There's no trophy. Most of the posts are anonymous but if you submitted them you will have the healing knowledge that your brothers and sisters really share your pain.

But... we need your help. 

We need you to vote for which one really takes the biscuit.

You can vote here on the six facepalm moments that stand out and we urge that you do.


  • 'Our website is rubbish. Change it by tomorrow at the latest,' orders chief exec whose son was a 'bit of a web designer' in his spare time. Submitted by Ginny.
  • Can you put the internet on a memory stick? I'm going to a meeting. Submitted by @kate_bob on Twitter.
  • Let's do some engagement but if we don't like the answers let's change them halfway. Submitted by Jon.
  • It's a great campaign but can you make sure its not too effective? Submitted by Kate.
  • I can't make the photocall. Can you just photoshop me in it? Submitted by Kirstie.
  • Let's make it two-way comms but only share the replies if we like them. Submitted by Ahhhhhhhhhh.


By the way, thank you for submitting a comment on the thread if you did and I'm sorry if yours was not in this list. Rest assured they have been read, re-read and laughed at by comms people right across the land.

Click this link here to WIN! WIN! Vote and win!

As an added incentive, we'll choose one voter at random to win a ticket worth £125 to commsforchange14 the excellent event in Birmingham on September 24. We'll also send you a £10 Amazon voucher.

You can vote for your favourite one here and don't forget to tell us your email address so we can make sure you get your prize.

Dan Slee is co-founder of comms2point0.

Picture credit.


why we’re staging the #commsforchange14 event

Announcing an exciting event with our partners Public Sector Customer Services Forum that will help you deliver real change.

by Dan Slee

We’re pleased to say that comms2point0 is joining forces with Public Sector Customer Services Forum to stage an event which we think will deliver a stack of value.

We think this will work for comms and PR people but we think this will also be valuable for people who are working in your organisation on projects big and small that need communicating.

Click to read more ...


top 11 apps for pr pros 

In a short space of time the mobile phone and the apps that go with it have become essential items for communications people. Here's 11 essential apps that one PR professional who works wth many public sector clients relies on when she is out and about in the South West.

by Mandy Pearse

Despite wifi and 3G being variable across the South West the ability to use my iphone out and about has become essential to delivering my day to day work.

Click to read more ...


a pr lesson from a missed meeting with death

Some moments are truly life changing. For one PR professional it was when he had cause to thank the NHS for his own life. He is passionate about PR in the service. He also believes that good PR is made by good people trying to make things happen better.

By Alan Taman

I died 9 years ago. It changes your view on things.

Click to read more ...