A day in the life of a social media manager

The perfect Facebook page

71 ways to write a social media update

Guide to Twitter cards

30 little-known features of popular social media sites

10 cool tools

59 free twitter tools

The internet in real time

Social media policy - A big list

61 best social media tools for small business

Digital engagement cookbook

Why presentations suck

How a comms team could look in 2014

CIPR guide to social media monitoring

10 reasons why councils should embrace Facebook

7 creative Twitter campaigns

Google analytics quick guide

11 tips for more effective online surveys

10 skills the PR pro of 2022 must have

What does it mean to be human in social media?

Digital content standards guide

how to do twitter

twitter sizes and dimensions cheat sheet

50 top tools for social media monitoring

Introducing Yammer to your org

10 reasons to quit your job in 2013

105 Twitter apps for comms people

18 free tools for pr and comms people

the public leader's dilemma: how to become a social organisation

the 3 w's of twitter

social media infographic flowchart

creating digital content for comms

social media integration survey results

28 brilliant social media resources from the University of Warwick

the public are much more reasonable than the media

glasto for geeks

the next web of open, linked data (youtube)

what's an unconference?

top twitter analytics tools

taking your slide deck to the next level

u.s. army social media handbook is here

cipr supports prsa 'pr defined' initiative

how to improve local government communications

econsultancy state of social media report 2011

research: twitter drives more traffic to press releases than facebook

how to respond to criticism online

using digital channels effectively

12 Commandments for Local Government News

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up for the cup: september's most popular posts

September. A season of mellow fruitfulness. And back-to-work after holidays. But what was our most popular post?

by Dan Slee

It's a bit like New Year for the working man and woman, isn't it? You're back after holidays and there's a clean slate.

Back to school, back to work and if only you could start afresh with a new teacher and swap your current hopeless manager for someone different.

Click to read more ...


urgent: stop firefighting you're not helping anyone

You're good at firefighting? Stop. You're not helping yourself.

by Dan Slee 

Comms people are too good for their own good and it’s going to be their downfall.

Too good?

Too good at fire fighting, pulling people out of holes and working wonders in almost no time and zero budget.

Let me explain the point I’m trying to make.

Click to read more ...


post-its and death, tax discs and behavioural science: how #commsforchange14 made me a better comms person 

#CommsForChange14 was created to be a leading event for communications professionals dealing with change in the public sector today.  But how did it pan out as a learning experience?

By Darren Caveney

We are often told that change is the new constant. But I have been communicating change ever since I entered the industry about a hundred years ago. You’ll be exactly the same. Change isn’t new and neither is communicating it.

So, we should be really good at it by now? Err, actually, not necessarily so.

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#commsforchange14: in doodles

We staged the #commsforchange14 event in Birmingham last week. There was a lorry load of learning. Here's a few thoughts and a few doodles.

by Dan Slee with doodle from Karen Jeal

Well, ladies and gentlemen, we think that worked alright, didn't it?

Our first #commsforchange14 event was staged in Birmingham last week and was by all accounts quite a success.

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a musical interlude: 11 ways bands can be better at social media

Being in a band has never easier thanks to social media, right? All a band needs for success these days is a page on Facebook and a Twitter profile and they’ll be headlining Wembley in no time, right? Erm, no. One digital comms bod – and guitar playing future rock god – explains why, when it comes to social media, it’s a long way to the top…if you wanna rock and roll.

by Dave Musson 

Ah, social media. The sure-fire tool for a band to go in the blink of an eye from unknown to unable to walk down the street without being mobbed. Upload a couple of songs, watch it go viral and then ditch the day job for a life of sex, drugs and rock n roll.

That’s what some people might think, but it’s really not that easy.

Click to read more ...