Social media policy - A big list

61 best social media tools for small business

Digital engagement cookbook

Why presentations suck

How a comms team could look in 2014

CIPR guide to social media monitoring

10 reasons why councils should embrace Facebook

7 creative Twitter campaigns

Google analytics quick guide

11 tips for more effective online surveys

10 skills the PR pro of 2022 must have

What does it mean to be human in social media?

Digital content standards guide

how to do twitter

twitter sizes and dimensions cheat sheet

50 top tools for social media monitoring

Introducing Yammer to your org

10 reasons to quit your job in 2013

105 Twitter apps for comms people

18 free tools for pr and comms people

the public leader's dilemma: how to become a social organisation

the 3 w's of twitter

social media infographic flowchart

creating digital content for comms

social media integration survey results

28 brilliant social media resources from the University of Warwick

the public are much more reasonable than the media

glasto for geeks

the next web of open, linked data (youtube)

what's an unconference?

top twitter analytics tools

taking your slide deck to the next level

u.s. army social media handbook is here

cipr supports prsa 'pr defined' initiative

how to improve local government communications

econsultancy state of social media report 2011

research: twitter drives more traffic to press releases than facebook

how to respond to criticism online

using digital channels effectively

12 Commandments for Local Government News

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think digital: 10 principles

Increasingly, we're hearing the word 'digital' being bandied about. But what in practice do comms teams need to know? And how should they be thinking differently? 

by Dave Briggs

At various events and in various meetings lately, I have found myself saying the same things.

It’s all about thinking digital, and not just doing digital. It’s acknowledging that the real benefits of digital ways of doing things lie not just in the tools we use, but how we use them, and the attitude we bring to our work.

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5 things a management blog should do and not do

Frontline teams and officers have been using social media as a way to connect with people direct. But how about senior people? There's a growing trend that this can work too.

by Dan Slee

There's been a few reasons but of late I've been paying more attention than usual to blogs maintained by senior people.

Who are senior people? I'd say chief executives, senior officers and maybe even a serving officer in the Britrish Army.

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self-publishing tips by a dj turned comms pro

In the olden days you had to type a manuscript and send it round. Not any longer. You can self-publish. But how hard is it? Pretty straight forward as this comms professional shows.

by Andy Holmes

Let’s talk well-trodden paths.

Actor turned singer?

Player turned manager?

How about journalist turned PR turned author?

If I’m the only one, I’m a Dutchman, but perhaps my story will inspire those who have always wanted to write a book?

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using snapchat in charity comms

Snapchat is a growing social media platform beloved of young people. Snapchats are pictures with a line of text and are meant to be disposable. But how can PR and comms use it?

Snapchat, here today…gone in 10 seconds?

I recently wrote this article for @GuardianVoluntary about how charities can make use Snapchat to their advantage, alongside some of the things to look out for.

The article came about because of an opportunity we took when WalesOnline announced they had started using Snapchat. They have been developing Newsroom 3.1, and as part of that they are experimenting with the Snapchat app.

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trust me, pr is dead: welcome to the progressive corporate future

There is a lot of thinking right now about what the role of PR is in the future. In this guest post, one PR veteran explains why he has turned author to set out his ideas for the future as he re-thinks what the sector must look like. This may be uncomfortable reading for some.

by Robert Phillips 

My forthcoming book, “Trust Me, PR Is Dead” has attracted a lot of chatter in social media, since the first article appeared last summer. It charts the fall of Public Relations and the rise of Public Leadership: activist, co-produced, citizen-centric and society-first.

It calls for new measurement and accountability metrics, based on Public Value, which will be unique to every organisation that develops them.

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